Shipping policy

Shipping Area USA
We ship orders throughout the United States.

Shipping Costs
Shipping is always free for you. No additional fees for packaging or delivery apply.

Delivery Times & Warehouse Location
– All deliveries within the United States are shipped exclusively from our US warehouse.
– Delivery is reliable and usually takes around 6–10 business days. We work exclusively with trusted shipping partners and insured delivery to ensure your package arrives safely.

Insured Shipping
All orders are shipped with insured delivery, ensuring that your package is protected throughout the entire shipping process.

Shipment Tracking
Once your order has been dispatched, you will receive a tracking number to follow your shipment online.

Delivery Issues
If your package is significantly delayed, arrives damaged, or gets lost during transit, please contact our support team:
Email: support@ivoja.com
We will take care of a solution as quickly as possible.